Alberta Support Resources

ALBERTA RESOURCES 

Ambulance, Fire and Police  

Call: 911 (24/7) 

Always call 911 in an emergency. 

211 Alberta  

Call: 211 (24/7, 170+ languages) 

Text: 211 

Online chat: https://ab.211.ca/how-we-help/contact/ (24/7, English only) 

If you are unsure who to call or what service you need, this information and referral line will help you determine what you need and will connect you to the appropriate social, health, or government service, including an appropriate crisis support line.  

Alberta’s One Line for Sexual Violence 

Call: 1-866-403-8000 (toll-free, 9:00 a.m. to 9:00 p.m. daily, 170+ languages) 

Online chat: https://aasas.ca/contact-us/ (appears to be English only) 

This hotline can help if you have experienced any form of sexual violence and need crisis support or if you need help finding sexual assault support services in Alberta. 

Local Sexual Assault Services 

Website: https://aasas.ca/get-support/ 

This site can help if you have experienced any form of sexual violence and need crisis support or counselling.  

Bullying Helpline 
Call: 1-888-456-2323 (toll-free, 24/7, 170+ languages) 

Call or text: 310-1818 
Website: https://www.alberta.ca/bullying-prevention.aspx 

Get anonymous help with bullying. 
 

Bullying Helpline Chat 
Online chat: http://m2.icarol.com/ConsumerRegistration.aspx?org=2181&pid=11 

Get help anonymously 24 hours a day, seven days a week in English. 

Victim Services (Victim Support and Court Preparation) 
Website: https://www.victimservicesalberta.com/ 

Email: admin@victimservicesalberta.com 

Victim of crime support and court preparation services can be accessed through your local police agency or by phone. 
 

Local Victim Services Units 
Website: https://www.alberta.ca/victim-services-units.aspx (appears to be English only) 

Services for those who need help with restraining and protection orders or other supports for victims of crime. 

Legal Aid Alberta 

Call: 1-866-845-3425 (toll-free, 8:15 a.m. to 4:15 p.m., Monday to Friday; appears to be English only) 
Website: https://www.legalaid.ab.ca/services/ 

Provides help with legal issues. 
 

Independent Legal Advice (ILA) for Survivors of Sexual Violence (Elizabeth Fry Society of Edmonton) 
Call: 780-784-2213 or toll-free 1-866-421-1175 (appears to be English only, hours not listed) 
Email: legal_advice@efryedmonton.ab.ca 
Website: https://www.efrynorthernalberta.com/independent-legal-advice-for-survivors-of-sexual-violence 

ILA is open to adults (18+) of any gender who live in Alberta and have experienced sexual violence in Alberta. 

Hope for Wellness Help Line 
Call: 1-855-242-3310 (24/7, multiple languages; see description note) 
Online chat: https://www.hopeforwellness.ca/ 

Counselling is available for all Indigenous people in English and French, and upon request in Cree, Ojibway, and Inuktitut.  
 

Native Counselling Services of Alberta 
Website: https://www.ncsa.ca/  

Provides support and help with community resources as well as services for courtwork, housing, and post-correctional services, among others. 
 

Alberta Native Friendship Centres Association 

Call: 780-423-3138 (languages, hours not listed) 

Website: https://anfca.com/  

Provides connection to local community-based friendship centres that provide services and referrals. 

Trans Lifeline 
Call: 1-877-330-6366 (24/7, English and Spanish) 
https://translifeline.org/ 

A trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive. 
 

2SLGBTQIA+ Support Groups Across Alberta 

https://informalberta.ca/public/results/relatedSubjects.do?taxonomyQueryId=5774  

Information on 2SLGBTQIA+ support groups across Alberta. While the website is in English, multiple language supports may be available through referred organizations. 

Alberta Health Link 
Call: 811 (24/7, 240 languages) 
Websites:  

https://myhealth.alberta.ca/

https://www.albertahealthservices.ca/info/Page12630.aspx

Free health-related advice and general health information provided by a nurse. 
 

Mental Health Helpline 
Call: 1-877-303-2642 (toll-free, 24/7, interpreters / translators available) 
Offers help for Albertans experiencing mental health concerns. 

24-hour Distress Line 
Call: 403-266-HELP (4357) (24/7, 200+ languages) 
Hearing impaired: 403-543-1967 

Online chat: https://na0messaging.icarol.com/ConsumerRegistration.aspx?org=2181&pid=1&cc=en-US 
Website: https://www.distresscentre.com/need-help/ 
Confidential, non-judgmental and short-term crisis intervention, emotional support, and resources for people experiencing mental health crisis or distress, including support for family, friends, and caregivers of people in crisis.  

Addiction Helpline 
Call: 1-866-332-2322 (toll-free, 24/7, appears to be English only) 
A confidential service which provides support, information, and referral to services to support people dealing with addictions to alcohol, tobacco, other drugs, and problem gambling.