ALBERTA RESOURCES
Ambulance, Fire and Police
Call: 911 (24/7)
Always call 911 in an emergency.
211 Alberta
Call: 211 (24/7, 170+ languages)
Text: 211
Online chat: https://ab.211.ca/how-we-help/contact/ (24/7, English only)
If you are unsure who to call or what service you need, this information and referral line will help you determine what you need and will connect you to the appropriate social, health, or government service, including an appropriate crisis support line.
Alberta’s One Line for Sexual Violence
Call: 1-866-403-8000 (toll-free, 9:00 a.m. to 9:00 p.m. daily, 170+ languages)
Online chat: https://aasas.ca/contact-us/ (appears to be English only)
This hotline can help if you have experienced any form of sexual violence and need crisis support or if you need help finding sexual assault support services in Alberta.
Local Sexual Assault Services
Website: https://aasas.ca/get-support/
This site can help if you have experienced any form of sexual violence and need crisis support or counselling.
Bullying Helpline
Call: 1-888-456-2323 (toll-free, 24/7, 170+ languages)
Call or text: 310-1818
Website: https://www.alberta.ca/bullying-prevention.aspx
Get anonymous help with bullying.
Bullying Helpline Chat
Online chat: http://m2.icarol.com/ConsumerRegistration.aspx?org=2181&pid=11
Get help anonymously 24 hours a day, seven days a week in English.
Victim Services (Victim Support and Court Preparation)
Website: https://www.victimservicesalberta.com/
Email: admin@victimservicesalberta.com
Victim of crime support and court preparation services can be accessed through your local police agency or by phone.
Local Victim Services Units
Website: https://www.alberta.ca/victim-services-units.aspx (appears to be English only)
Services for those who need help with restraining and protection orders or other supports for victims of crime.
Legal Aid Alberta
Call: 1-866-845-3425 (toll-free, 8:15 a.m. to 4:15 p.m., Monday to Friday; appears to be English only)
Website: https://www.legalaid.ab.ca/services/
Provides help with legal issues.
Independent Legal Advice (ILA) for Survivors of Sexual Violence (Elizabeth Fry Society of Edmonton)
Call: 780-784-2213 or toll-free 1-866-421-1175 (appears to be English only, hours not listed)
Email: legal_advice@efryedmonton.ab.ca
Website: https://www.efrynorthernalberta.com/independent-legal-advice-for-survivors-of-sexual-violence
ILA is open to adults (18+) of any gender who live in Alberta and have experienced sexual violence in Alberta.
Hope for Wellness Help Line
Call: 1-855-242-3310 (24/7, multiple languages; see description note)
Online chat: https://www.hopeforwellness.ca/
Counselling is available for all Indigenous people in English and French, and upon request in Cree, Ojibway, and Inuktitut.
Native Counselling Services of Alberta
Website: https://www.ncsa.ca/
Provides support and help with community resources as well as services for courtwork, housing, and post-correctional services, among others.
Alberta Native Friendship Centres Association
Call: 780-423-3138 (languages, hours not listed)
Website: https://anfca.com/
Provides connection to local community-based friendship centres that provide services and referrals.
Trans Lifeline
Call: 1-877-330-6366 (24/7, English and Spanish)
https://translifeline.org/
A trans-led organization that connects trans people to the community, support, and resources they need to survive and thrive.
2SLGBTQIA+ Support Groups Across Alberta
https://informalberta.ca/public/results/relatedSubjects.do?taxonomyQueryId=5774
Information on 2SLGBTQIA+ support groups across Alberta. While the website is in English, multiple language supports may be available through referred organizations.
Alberta Health Link
Call: 811 (24/7, 240 languages)
Websites:
https://www.albertahealthservices.ca/info/Page12630.aspx
Free health-related advice and general health information provided by a nurse.
Mental Health Helpline
Call: 1-877-303-2642 (toll-free, 24/7, interpreters / translators available)
Offers help for Albertans experiencing mental health concerns.
24-hour Distress Line
Call: 403-266-HELP (4357) (24/7, 200+ languages)
Hearing impaired: 403-543-1967
Online chat: https://na0messaging.icarol.com/ConsumerRegistration.aspx?org=2181&pid=1&cc=en-US
Website: https://www.distresscentre.com/need-help/
Confidential, non-judgmental and short-term crisis intervention, emotional support, and resources for people experiencing mental health crisis or distress, including support for family, friends, and caregivers of people in crisis.
Addiction Helpline
Call: 1-866-332-2322 (toll-free, 24/7, appears to be English only)
A confidential service which provides support, information, and referral to services to support people dealing with addictions to alcohol, tobacco, other drugs, and problem gambling.